PRIVACY POLICY & PERSONAL DATA PROTECTION NOTICE

1. Introduction

Welcome to Elite Milestone, a real estate marketing and advisory brand operated by Centaline Property Sdn Bhd (Company Registration No. 1095726-K).

In this Privacy Policy, "Elite Milestone", "we", "our" and "us" refer to Centaline Property Sdn Bhd.

We respect your privacy and are committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia, as amended, and other applicable laws.

2. Scope of This Privacy Policy

This Privacy Policy applies to personal data collected through:

3. Personal Information We Collect

Depending on your interactions with us, we may collect:

• Contact Data: Name, contact details, email address, telephone number, and WhatsApp contact information.
• Demographics: Nationality and country of residence where relevant.
• Property Preferences: Preferred locations, budgets, purchase, rental, or investment requirements.
• Financial Details: Information voluntarily provided when necessary for financing or requested advisory services.
• Technical Data: IP addresses, cookies, device information, and interaction history across website/enquiry forms.

4. Purposes of Personal Data Processing

5. Digital Advertising and Marketing Platforms

Elite Milestone advertises on third-party digital channels including Meta (Facebook/Instagram), Google Ads, and YouTube.

When you submit information through lead forms or advertisements, we process it to fulfill your requested inquiry. Submitting a property enquiry does not automatically constitute consent to receive unrelated promotional marketing.

6. Cookies, Analytics and Tracking Technologies

We utilize cookies and tracking tools (Google Analytics, Tag Manager, Meta Pixel) to measure traffic, analyze advertisement performance, and optimize web experience. Visitors may manage cookies via browser preferences at any time.

7. Sharing and Disclosure of Personal Data

We may share personal data with authorized parties strictly for necessary operational needs:

• Authorized Elite Milestone personnel and licensed negotiators.
• Property developers, property owners, financial institutions, and solicitors.
• CRM, technology infrastructure, and marketing service providers.
• Government authorities or law enforcement agencies when mandated by law.

8. Security, Storage & Retention

We implement technical and organizational safety measures to shield data against loss or unauthorized access. Data is retained strictly as long as necessary for business, legal, and operational compliance.

11. Your Rights

Under Malaysian law, you retain full rights to:

12. Marketing Communications & Opt-Out

You can opt out of any marketing updates via WhatsApp or Email at any time by replying "STOP" or contacting our team directly.

13. Third-Party Websites & Policy Updates

Our website may link to external sites. We encourage users to inspect third-party privacy statements independently. Policy revisions will be updated on this page with an updated Effective Date.